Dg66 Privacy Policy – How We Keep Your Information Safe

Introduction & Consent

By using the dg66 (https://dg66.live) platform, you agree to this Privacy Policy. This policy outlines dg66's commitment to collecting, using, and protecting your personal information.

We place the highest importance on the privacy of our members in Bangladesh. Your data is a trust placed in us, and protecting that trust is our primary responsibility. dg66's Privacy Policy is built to international standards and is regularly updated.

This Privacy Policy is part of our Terms and Conditionsoperates as part of. By creating an account or using our services on the platform, you automatically agree to this policy.

What information we collect

Dg66 only collects information that is necessary to provide our services. Collecting unnecessary data is against our policy.

Automatically Collected Information

When you use the dg66 platform, certain information is collected automatically. This includes your device type, browser version, operating system, IP address, and logs of which pages you visited and for how long. This data is primarily used to improve platform security and the overall user experience.

How Your Information Is Used

Dg66 uses collected information for specific purposes only. Your data is never used for any other purpose without your consent.

• Creating and managing your account, and verifying your identity.
• Processing deposits and withdrawals, and ensuring transaction security.
• Personalizing the gaming experience and offering relevant promotions.
• Preventing fraud, money laundering, and unauthorized access.
• Meeting legal obligations and maintaining compliance with regulatory authorities.
• Providing customer service and resolving issues.
• Performing technical improvements and bug fixes on the platform.
• Monitoring risk as part of the responsible gaming program.

Data Storage & Protection

Dg66 uses industry-standard technology and processes to keep your information secure. Our security infrastructure is regularly reviewed and upgraded.

Technical Security Measures

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Database Encryption: Stored data is kept in an encrypted database.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.
• Two-Factor Authentication (2FA): Option to enable an additional layer of security on your account.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.

Data Retention Period

How long your data is retained depends on the type of information and legal requirements. Certain data may be kept for up to 5 years after account closure for legal reasons. After that period, data is securely deleted.

Sharing Information with Third Parties

Dg66 never sells or rents your personal information. However, in limited circumstances, certain information may be shared with specific third parties.

• Payment Processor: Necessary financial information is shared with payment service providers to complete transactions.
• Identity Verification Service: Information may be shared with trusted verification partners for the KYC process.
• Law enforcement: Information may be disclosed to authorities in response to a court order or legal obligation.
• Security Organization: Information may be shared with relevant authorities in fraud and money laundering investigations.

Cookie Policy

Dg66 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookies we use

• Essential Cookies: Required to maintain login sessions and ensure security. The platform will not function without these.
• Performance Cookies: Helps improve the platform by analyzing which pages are used most.
• Functional Cookies: Remembers your preferences (language, theme) so you don't have to set them up again next time.
• Analytics Cookies: To understand overall usage patterns, without identifying individuals personally.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Your Rights

As a dg66 member, you have specific rights over your own data. We respect these rights and process any request within 30 days.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

Data Deletion Request

If you wish to close your account and have your personal data deleted, please submit a request through our support team. Note that some data may need to be retained for a specified period for legal reasons.

• Deletion requests will be processed within 30 business days of receipt.
• Data will be deleted once any active or pending transactions are completed.
• Financial transaction records may be retained for up to 5 years for legal reasons.
• Even after deletion, complete removal from backup systems may take additional time.

Children's Privacy

Dg66 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has provided personal data, that information will be deleted immediately and the associated account will be closed.

If parents believe their child has provided information on dg66, please contact our support team immediately. We will handle the matter with the utmost priority.

Privacy Policy Changes

Dg66 reserves the right to update this Privacy Policy as needed. Registered members will be notified of any significant changes via email or SMS in advance.

• The date of any changes will be noted at the top of the page as "Last Updated".
• Re-consent may be required for significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.